Name of person featured: Bobbie Grant

Name of Business: Lowe’s Home Improvement Center

Street address: 1240 Armory Drive, Franklin

Phone number: 757-517-4000

Operating hours: 7 a.m. to 9 p.m. Monday – Saturday, 8 a.m. to 7 p.m. Sunday

WEBSITE: www.lowes.com

Manager: Tim Rice

Number of employees: 105

How’s business? Business is doing great

One thing you wish everyone knew about your business: We have an exterior project specialist to make the installation process simple and convenient; we handle everything from project design and product selection through installation and clean up.

Something you offer that a customer won’t find elsewhere: We offer exceptional customer service, with a knowledgeable staff that is willing and waiting to assist customers with their needs.

Your first job: Working on a farm

Your role model (in business or in life generally): My father

The key to a successful business is: Treating your customers and associates with respect and integrity.