Name of person featured: Cathy Moore, receptionist

Name of business: Courtland Health and Rehabilitation Center

Street address: 23020 Main St., Courtland

Phone number of business: 653-0908

Operating hours: 24 hours a day

E-mail address: cemoore@mfa.net

Nature of Business: Nursing facility

Administrator: Paul Long

Year founded: 1988

Number of employees: 97

How’s business going: Getting better all the time

One thing you wish everyone knew about your business: That we have a lot of very good and caring employees and an awesome leader
Something you offer that a customer won’t find elsewhere: All of our wonderful smiling faces.

Advice to young entrepreneurs: Always make customer service your top priority.

Your first job: Floral designer
Your role model (in business or in life generally) and why: My aunt, who just retired from banking after 44 years.

The key to a successful business is: You have to spend money to make money, and always be fair to everyone.