H & R Block
Published 8:10 am Wednesday, February 3, 2010
Name of person featured: Linda Dilday
Name of Business: H & R Block
Street address: 1010 Armory Drive, Franklin
Phone number: (757) 569-8650
Operating hours: Monday to Friday 9 a.m. to 7 p.m., Saturday 9 a.m. to 5 p.m. Other times by appointment.
E-mail address: linda.dilday@tax.hrblock.com
Nature of business: Income tax preparation (individuals, corporations, partnerships, estates and employer taxes)
PrincipAl MANAGER: John DuCom, district manager
Year founded: 1955 (H&R Block)
Prior locations: This office has been at its present location for 20 plus years. There is another office at 1449 Armory Drive.
Number of employees: Eight
How’s business? Considering the economic status, it’s great.
One thing you wish everyone knew about your business: We prepare all types of tax returns. We specialize in the more complex returns.
Something you offer that a customer won’t find elsewhere: Excellent client service. Our clients are our business.
Advice to young entrepreneurs: Treat everyone the way you wish to be treated and put your “all” in whatever you undertake.
Your first job: Typesetter/proofreader for The Tidewater News.
Your role model S: My parents and grandmother
The key to a successful business is: Giving clients the best possible service and then going beyond