Name of person featured: Mari Lou DeBaggis

Name of business: B&B Quality Cleaners

Street address: 301 N. Franklin St., Franklin

Phone number: 562-4565

Operating hours: 8 a.m.-5:30 p.m. Monday-Friday

Nature of business: Professional dry cleaner, shirt laundry, wedding dress preserver and suede and leather cleaner

Owner: Lynda Bond

Locations: BiLo shopping center prior to 1999 flood

Number of employees: Four

How’s business? Picking up every day

One thing you wish everyone knew about your business: We do the majority of our cleaning in-house

Something you offer that a customer won’t find elsewhere: Our goal is to make your clothes look like new again. We care about pleasing each and every customer.

Advice to young entrepreneurs: Treat customers fair and honestly. Make sure they are pleased with the service you provide.

Your first job: With a manufacturer of custom window treatments

Your role model (in business or in life generally): My parents. They taught me very good work ethics.

The key to a successful business is: I truly believe it’s quality workmanship.